We value your privacy. This site uses two types of cookies:
strictly necessary cookies (session, login, shopping cart, and preference cookies required for the site to function — always on), and
analytics cookies (Google Analytics, used to understand how the site is used — only set if you accept).
We do not use advertising or marketing trackers. Learn more in our
Terms of Use and
Privacy Policy.
Refund Policy
- Refund Policy
- 100% will be refunded if we cancel a class/activity.
- 100% minus a $10.00 processing fee will be refunded or credited if you withdraw a week prior (excluding weekends and holidays) to the start of the class/activity.
- 50% will be refunded or credited if you withdraw less than a week before the start of a class/activity.
- 0% will be refunded after the first class/session.
- There are no refunds or credits for vacation activities or Lost Valley ski/snowboard programs.
- The refund process may take up to two weeks. We do not provide cash refunds.